Standard Domestic Shipping: 3-6 business daysĮxpress Domestic Shipping: 1-2 business days Our order processing time is up to 3 business days and shipping time is according to the following timeframes:
Gift card zen time to approve free#
Free shipping for domestic orders over $90 Flat rate for domestic orders under $90 - shipping cost $9.90 We ship our orders using Sendle, for Standard Metro deliveries, and Australia Post for Po Box, Parcel Locker, Remote location and Express Shipping. In case you decide to cancel an order that has not been shipped yet, you will incur a 10% cancellation fee. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. Exceptions and Non-returnable ItemsĬertain types of items cannot be returned, like perishable (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
If a similar item is not available, we will arrange with you to provide an item of equal value or a store credit. We will provide a replacement of the same or similar item. Unforeseen events can happen, if an item arrives damaged or if you receive the wrong item, please contact us within 14 days so that we can evaluate the issue and fix it as soon as possible. Please, keep in mind that we won’t accept returns based on these criteria and/or without previous contact via Damages and Issues: Any loyalty points earned on items refunded will also be deducted from your rewards account.Ĭrystals may change in colour, size, patterns and tones however, they are all beautiful in their unique way. We pack your order very carefully, however, if you are dissatisfied with your purchase, please contact us at 14 days of receiving your order and we will do our best to help you.įor returns due to change of mind, we will issue a credit store and the shipping will be at your own cost.
0 kommentar(er)
